Effective May 15, 2013
We are committed to protecting your privacy
We may collect any and all types of information through automated means such as profiles and cookies. Personally identifiable information that may be requested depends on the type of service, the nature of the support or business interaction, and may include name; residential / commercial address; phone number; fax number; email address; dates of hiring and / or provision of services; types of service provided; payment history; type of payment; amount of payments; date of payments; domain name; credit card information or other payment information. Financial information will be passed on only for use in the collection of services and products that you have acquired (or will acquire). If you purchase products / services using a credit card, the relevant information will be passed on to your credit card provider. All sensitive information is collected on a secure server, so data can be passed on. Whenever you are reviewing secure information, a security icon will appear in your browser.
Use of information
This information is used for billing purposes and to provide service and support to our customers. We may also study this information to determine the needs of our customers and to provide support. All reasonable precautions are taken to prevent unauthorized access to this information. Such safeguards may involve providing additional forms of identity verification if you want to obtain information about your account details. HdRede may send your monthly newsletter to the registered primary contact, but at any time customers may opt out of receiving this newsletter.
We use IP addresses to analyze trends, administer our site and servers, track accesses, and collect extensive demographic information for aggregate use. IP addresses are not bound to personally identifiable information. Personal information about a consumer may be included in log files because of normal IP address and web browsing functions.
Release of information
We do not release to third parties any personal information obtained about you from this site. This does not apply to affiliates who provide services to you based on links provided within your cPanel control panel, in which information will be shared to facilitate the use of amenities included in our hosting accounts.
We may use personal information to contact you and inform you of developments related to our activities. We may also release aggregated anonymous data, based on information from our users, to potential partners, affiliates, and reputable third parties. We take all measures available to select affiliates and service providers that are ethical and provide a degree of privacy protection similar to ours to your customers and community.
Correction / update of personal information
If a customer’s personally identifiable information changes, or if a customer no longer wishes to use our services, we will attempt to provide a way to correct, update or remove that customer’s personal data as it appears in our records. In most cases, this can be done from our financial system at http://www.twitter.com/minha-conta (former financial panel) or htt: //www.HdRede.com/my- account (new financial panel). Otherwise, please contact us at ventas@HdRede.com.br .
Option of not receiving communiqués
By default, our customers voluntarily receive any relevant system communications, such as newsletters, invoices, and mailings. Any consumer who receives these communiqués voluntarily may choose to cancel the registration and stop receiving them. Our customers, however, can not opt out of receiving important system notifications on the rare occasions when such notification is required.
The HdRede uses technical security measures to prevent loss, misuse, unauthorized tampering or release of information under our control. The HdRede use security measures that include, but are not limited to: physical, electronic and managerial procedures to protect the information we collect online. When we ask our customers to provide financial information (such as a credit card number), this information is protected using Secure Sockets Layer (SSL) technology.
Information and data sent to another person or entity in our network
Cooperation with laws and legal bodies
We cooperate with government officials and legal entities to execute and comply with the precepts of the law. We will release any information about Users upon a valid request from government officials and law enforcement agencies, as we believe it is necessary and appropriate to respond to legal requirements and processes (including, but not limited to, subpoenas) in order to protect your property and rights, or the property and rights of others, protect the safety of the public or any individual, and prevent activities that we consider illegal or unethical.
Changes in this Policy
Execution of these precepts and dispute resolution
HdRede will seek to address any concerns of its users. HdRede has also agreed to participate in the European Union Data Protection Authorities’ dispute resolution program.