Effective May 15, 2013

We at HdRede are committed to protecting any information and data about you that we collect. By using our services, you agree to the use – within the limits and conditions imposed by this Privacy Policy – of the data collected. We are firmly committed to the principles of the Safe Harbor program established between the EU-US and US-Switzerland by the US Department of Commerce, the European Union (EU), and Switzerland. HdRede has formally declared its adherence to the principles of notice, , choice, onward transfer, security, data integrity, access, and enforcement. More information on the principles of Safe Harbor certification can be found at  export.gov/safeHarbor/(in English).

We are committed to protecting your privacy

We collect only information that is necessary to provide satisfactory services. This Policy indicates the type of processes that may result in collection of information and data about you. The purpose of this Privacy Policy is to help you understand what types of personally identifiable information (“PII”) are collected, how and when we may use that information, who has access to such information, and how you can correct any inaccuracies in such information. information. To better protect your privacy, we provide this statement explaining our information management practices and the choices you can make about how information about you will be collected and used. For this statement to be easily found, we make it available on our website.

Information Collected

We may collect any and all types of information through automated means such as profiles and cookies. Personally identifiable information that may be requested depends on the type of service, the nature of the support or business interaction, and may include name; residential / commercial address; phone number; fax number; email address; dates of hiring and / or provision of services; types of service provided; payment history; type of payment; amount of payments; date of payments; domain name; credit card information or other payment information. Financial information will be passed on only for use in the collection of services and products that you have acquired (or will acquire). If you purchase products / services using a credit card, the relevant information will be passed on to your credit card provider. All sensitive information is collected on a secure server, so data can be passed on. Whenever you are reviewing secure information, a security icon will appear in your browser.

Use of information

This information is used for billing purposes and to provide service and support to our customers. We may also study this information to determine the needs of our customers and to provide support. All reasonable precautions are taken to prevent unauthorized access to this information. Such safeguards may involve providing additional forms of identity verification if you want to obtain information about your account details. HdRede may send your monthly newsletter to the registered primary contact, but at any time customers may opt out of receiving this newsletter.

Log files

We use IP addresses to analyze trends, administer our site and servers, track accesses, and collect extensive demographic information for aggregate use. IP addresses are not bound to personally identifiable information. Personal information about a consumer may be included in log files because of normal IP address and web browsing functions.


Your web browser has the built-in function of storing small text files – “cookies” – that contain information that allows a website to recognize your account. We use cookies to store your preferences and login information, and provide custom features. You may reject the use of cookies by changing your browser settings, but be aware that this will disable some of the functionality of the HdRede website. More information on cookies can be found at http://en.wikipedia.org/wiki/Cookie .

Release of information

We do not release to third parties any personal information obtained about you from this site. This does not apply to affiliates who provide services to you based on links provided within your cPanel control panel, in which information will be shared to facilitate the use of amenities included in our hosting accounts.

We may use personal information to contact you and inform you of developments related to our activities. We may also release aggregated anonymous data, based on information from our users, to potential partners, affiliates, and reputable third parties. We take all measures available to select affiliates and service providers that are ethical and provide a degree of privacy protection similar to ours to your customers and community.

Correction / update of personal information

If a customer’s personally identifiable information changes, or if a customer no longer wishes to use our services, we will attempt to provide a way to correct, update or remove that customer’s personal data as it appears in our records. In most cases, this can be done from our financial system at http://www.twitter.com/minha-conta  (former financial panel) or htt: //www.HdRede.com/my- account  (new financial panel). Otherwise, please contact us at  ventas@HdRede.com.br .

Option of not receiving communiqués

By default, our customers voluntarily receive any relevant system communications, such as newsletters, invoices, and mailings. Any consumer who receives these communiqués voluntarily may choose to cancel the registration and stop receiving them. Our customers, however, can not opt ​​out of receiving important system notifications on the rare occasions when such notification is required.


The  HdRede  uses technical security measures to prevent loss, misuse, unauthorized tampering or release of information under our control. The  HdRede use security measures that include, but are not limited to: physical, electronic and managerial procedures to protect the information we collect online. When we ask our customers to provide financial information (such as a credit card number), this information is protected using Secure Sockets Layer (SSL) technology.

Information and data sent to another person or entity in our network

As mentioned above,  HdRede  collects certain confidential data / information from customers, and such data / information is used to provide web hosting and domain registration services. It should be noted that this Privacy Policy applies only to the confidential information and information provided to us. This Privacy Policy does not apply to – and  HdRede  does not declare accession to the EU Safe Harbor program in respect of that point – data and confidential information that has been provided to other persons or entities for whom  HdRede may provide hosting services or domain registration, and for which we have no authority or control. An independent evaluation of the privacy policies of that other person or entity must be performed before data or confidential information is provided to that other person or entity.

Cooperation with laws and legal bodies

We cooperate with government officials and legal entities to execute and comply with the precepts of the law. We will release any information about Users upon a valid request from government officials and law enforcement agencies, as we believe it is necessary and appropriate to respond to legal requirements and processes (including, but not limited to, subpoenas) in order to protect your property and rights, or the property and rights of others, protect the safety of the public or any individual, and prevent activities that we consider illegal or unethical.

Changes in this Policy

Any changes to our Privacy Policy will be displayed on this page and will render the current version of this Policy obsolete, which will be overridden by the modified version. We will take reasonable steps to draw attention to any changes to our Privacy Policy. We suggest, however, that you read this document each time you use our site to see if it continues to receive your approval.

Execution of these precepts and dispute resolution

The  HdRede  established internal mechanisms to verify its ongoing adherence to this privacy policy, including the principles of Safe Harbor certification which we declare our adherence. HdRede encourages every individual covered by this privacy policy to express any concerns about the processing and management of your personal information by contacting  HdRede  at the email below. privacy@HdRede.com

HdRede will seek to address any concerns of its users. HdRede has also agreed to participate in the European Union Data Protection Authorities’ dispute resolution program.


If you have any questions about our Privacy Policy, or would like to know what information we collect about you, please email us at privacy@HdRede.com . You may also correct any factual errors in the information provided, as well as request the removal of your personal data from any listing / record under our control.